Agreement
These terms govern access to the LotSync website, browser extension, and related services. LotSync is a Valdris product. By authorizing installation, creating or using an account, or using the service, the dealership and its authorized users agree to these terms and the applicable order or onboarding confirmation.
If an order or signed agreement conflicts with these terms, the signed agreement controls for that conflict.
Business use and authority
LotSync is provided for business use. A person accepting these terms for a dealership confirms that they have authority to do so and to authorize installation on the dealership’s systems or users’ devices.
Service and licence
During an active subscription, LotSync grants the customer a limited, non-exclusive, non-transferable right for its authorized users to access the service for the customer’s internal business operations. LotSync may update the service to maintain security, compatibility, performance, or functionality.
Installation consent
LotSync is installed only after the customer authorizes installation and receives a clear description of its purpose. The extension supports inventory-based Marketplace posting, prepared listing information, workflow records, and related team visibility. The customer may withdraw authorization by cancelling the service and removing the extension, subject to any legal or contractual requirements that continue after cancellation.
Customer responsibilities
The customer is responsible for its inventory information, listings, prices, disclosures, user access, devices, Facebook accounts, and compliance with applicable laws and third-party platform rules. Users must review information before publishing when review is required and must not use LotSync for unlawful, deceptive, abusive, or unauthorized activity.
The customer must promptly remove access for people who are no longer authorized and must protect account credentials and devices.
Third-party services
LotSync may work with customer-authorized inventory sources, browsers, Facebook, and other third-party services. Those services are governed by their own terms, availability, and privacy practices. LotSync does not control them and cannot guarantee that their features or rules will remain unchanged.
LotSync is not affiliated with, sponsored by, or endorsed by Meta Platforms, Inc. or Facebook.
Fees, renewal, and cancellation
The standard service is billed monthly and includes the separately disclosed one-time setup fee. Unless an order says otherwise, subscriptions renew monthly until cancelled. A customer may cancel before its next renewal to stop future monthly charges. Access continues through the paid billing period unless the parties agree otherwise.
Fees already paid are non-refundable except where required by law or expressly agreed in writing. Taxes are additional where applicable. A material change to price will be communicated before it applies to a future renewal.
Customer data and privacy
The customer retains ownership of information it provides to LotSync. The customer authorizes LotSync to process that information as needed to provide, secure, support, and improve the service and to meet legal obligations. Personal information is handled under our Privacy Policy.
LotSync property
LotSync, its software, design, documentation, branding, and underlying technology remain the property of LotSync and its licensors. These terms do not permit copying, reselling, sublicensing, reverse engineering, bypassing access controls, or using the service to build or assist a competing product, except where a restriction is prohibited by law.
Suspension and termination
We may suspend or terminate access for non-payment, security risk, unlawful use, material breach, or conduct that could harm LotSync, a customer, or a third party. Where reasonable, we will provide notice and an opportunity to correct the issue. On termination, the licence ends and product data is handled according to the Privacy Policy and any applicable customer agreement.
Service availability and warranties
We work to provide a reliable service, but internet services, browsers, inventory sources, and third-party platforms can be interrupted or changed. Except for promises expressly made in a signed agreement and warranties that cannot legally be excluded, LotSync is provided “as is” and “as available.” We do not guarantee uninterrupted operation, a particular sales result, platform availability, or that every third-party account will remain eligible to use a platform.
Liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, or consequential loss, including lost profits, revenue, goodwill, or data. LotSync’s total liability arising from the service will not exceed the subscription fees paid by the customer during the three months immediately before the event giving rise to the claim.
This limitation does not apply where liability cannot legally be limited, or to fraud, wilful misconduct, or a party’s indemnity obligations under a signed agreement.
Changes
We may update these terms to reflect service, legal, or security changes. Material changes will be communicated before they take effect for an existing paid customer. Continued use after the effective date means the updated terms apply.
Governing law
These terms are governed by the laws of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-law rules. The courts located in Alberta have exclusive jurisdiction, subject to any rights that cannot legally be restricted.
Contact
Questions about these terms can be sent to support@lotsync.ca or discussed by phone at (587) 487-7719.